At Fineel, accessible from [www.fineel.com], we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

When you interact with Fineel, we may collect different types of personal information depending on how you use our site and services. This includes:

1.1 Information You Provide Directly:

• Account Registration: Name, email address, password, and contact details when you create an account on Fineel.
• Purchases and Orders: Payment information (such as credit card details), shipping address, and transaction history when you make a purchase.
• Contact Forms: Any information you provide when you contact us, including your name, email, and message content.
• Newsletter Signup: Email address when you subscribe to our newsletter.

1.2 Information We Collect Automatically:

• Cookies and Tracking Technologies: Information about your usage of the website, such as IP address, browser type, pages visited, time spent on pages, and other analytical data.
• Device Information: Details such as the type of device used to access our site, operating system, and other technical details.
• Usage Data: Log data that may include information such as access times, clicks, and interactions with features of our site.

2. How We Use Your Information

Fineel uses the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including sending confirmations and updates related to your purchase.
• Customer Service: To provide you with support, respond to your inquiries, and resolve any issues.
• Personalization: To personalize your shopping experience by showing you products or promotions that match your preferences.
• Marketing and Communications: To send promotional content, newsletters, and updates about new products and services (you can opt out at any time).
• Analytics: To analyze website performance, improve our services, and understand user behavior to enhance our offerings.
• Security: To ensure the safety and security of your account and prevent fraud.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party service providers who assist with payment processing, shipping, marketing, and website analytics. These providers have limited access to your information and are only permitted to use it in connection with the services they provide to us.
• Legal Compliance: We may disclose your information if required by law or to respond to a legal process or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of Fineel’s assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technologies such as SSL (Secure Socket Layer) to secure your data during transmission. However, please be aware that no method of transmission over the internet is 100% secure.

5. Your Rights

As a user of Fineel, you have certain rights regarding your personal information:

• Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us directly.
• Data Deletion: You may request the deletion of your personal data if it is no longer needed for the purposes for which it was collected.
• Opt-Out of Marketing: You may unsubscribe from our marketing emails by clicking the “unsubscribe” link in any email or contacting us.

6. Cookies and Tracking Technologies

Fineel uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and analyze website traffic.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the website.

7. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of these websites before providing any personal information.

8. Children’s Privacy

Fineel is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

Fineel reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website and updating the “Last Updated” date at the top of the policy. Your continued use of our services after any changes indicates your acceptance of the updated policy.